Privacy statement

 

Rainbow Computer Supplies Ltd is committed to protecting your privacy and personal information.

 

This privacy policy sets how we use and protect any personal data that we obtain. 

 

 

What information we collect

 

Typically, we may ask for your name, the business/organisation you are acting for (if appropriate), telephone number, home address, the address to where any goods ordered are to be delivered and your email address.

 

For payment purposes we will require postal addresses and payment method details.      

 

We may also use cookies to monitor activity on our website, we only use this to monitor general activity for the day and regional breakdown.

 

The information is not stored, individuals are not identified it is useful for us to plan and grow our business.

 

 

What the information is used for

 

The information we collect is used to:

 

Process your order, collect payment and enforce our rights arising from any contracts entered between you and us, including for billing and collection.

 

Arrange delivery and any other purchase related services.

 

To provide updates to you of your order and provide customer service when you need help.

 

For any other purpose with your consent.

 

 

How we share information

 

 

We may share your personal information with our suppliers, service providers and other contractors used by us to fulfil or deliver your order.  

 

We only use reputable 3rd parties to process online payment and ensure that they are accredited to do so.

 

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

 

We require all third parties to respect the security of your information and to treat it in accordance with the law. We do not allow our third-party service providers to use your information for their own purposes and only permit them to process your data for specified purposes and in accordance with our instructions.

 

Any payment information you give us on a phone order is not recorded or stored and is only used for that transaction.

 

We do not share your personal information with any third party except as provided in this policy or as required by law.

 

We will not send you any marketing material without first obtaining your consent.

 

 

 

International transfers

 

 

We do not as a rule transfer your information outside the European Economic Area (EEA). If however it is necessary for us to do so we will ensure a similar degree of protection is afforded to it.

 

 

Links

 

 

Our website may at times contain links to other sites.

 

We cannot be held responsible for the content of these other websites.

 

This privacy policy does not extend to other websites including those which can be accessed via a link on our site. Such websites may have their own privacy policy.   

 

 

Data Security

 

 

The safety and security of the information you provided is important to us.

 

Any personal information you give to us is held securely for as long as it takes to process your order, collect payment and enforce our rights arising from any contracts entered between you and us, including for billing and collection.

 

We may also need to keep some information to fulfil our legal obligations to comply with the law.

 

You may ask for copies of the Data that we have relating to you, request that any inaccuracies be corrected, and request that such data be deleted.

 

When you make such a request we will balance your legal and privacy rights with our legal obligation to preserve information.

 

Please contact a member of our Customer services team should you require any further information about our Data retention policy and how we use your personal data.

 

 

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